Letting Go Hypnosis respects your privacy.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, create an account, contact us or purchase a digital hypnosis recording.
Who we are
Letting Go Hypnosis is the trading name used for hypnosis recordings endorsed by Letting Go Labs Ltd.
Business name: Letting Go Labs Ltd
Trading name: Letting Go Hypnosis
Company number: 16135139
VAT number: 492201215
Registered office: 82 James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE
Registered in: England and Wales
Email: support@lettinggohypnosis.com
Information we collect
We may collect information such as:
Your name
Your email address
Your billing details
Your order details
Your account login details
Messages you send to us
Basic website and technical information, such as browser or device information
Why we use your information
We use your information to:
Process orders
Provide access to purchased recordings
Manage customer accounts
Send order confirmations and service emails
Respond to customer support messages
Maintain website security
Improve the website and customer experience
Send marketing emails only where you have chosen to receive them
Payments
Payments are processed securely by third-party payment providers. We do not store your full card details on our website.
Digital downloads
When you purchase a digital recording, we use your order and account information to provide download access and customer support.
Marketing emails
If you choose to join our email list, we may send you updates, offers and information about Letting Go Hypnosis recordings.
You can unsubscribe from marketing emails at any time.
Who we share information with
We may share necessary information with trusted service providers who help us run the website, process payments, deliver emails, manage orders and provide customer support.
We do not sell your personal information.
How long we keep information
We keep personal information only for as long as needed for the purposes described above, including legal, tax, accounting and customer support reasons.
Your rights
You may have the right to request access to your personal information, ask for corrections, ask for deletion, object to certain uses of your information, or withdraw consent where consent is being used.
To contact us about your personal information, email:
Cookies
Our website may use cookies and similar technologies to make the website work, manage shopping cart functions, support secure checkout and improve the website.
Some cookies are essential for the website to function. Non-essential cookies, such as analytics or marketing cookies, should only be used where appropriate consent has been given.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be available on this page.